top of page
-
What makes your dried Thai fruit products unique?Our dried fruit is locally grown in Thailand, which provides unique flavors and quality. We use traditional drying methods to preserve the natural taste and nutritional value.
-
Do you ship your dried fruit products worldwide?Yes, we offer international shipping to bring the taste of Thailand to your doorstep, no matter where you are in the world. Shipping costs and delivery times may vary based on your location.
-
Are your dried fruit products organic and sustainable?We are committed to sustainability. Our fruits are grown with care, and we prioritize eco-friendly practices whenever possible. While we are not certified organic, we maintain high standards for quality and environmental responsibility.
-
Can I purchase your dried fruit products in bulk for resale?Yes, we offer bulk purchasing options for businesses and individuals looking to resell our dried fruit products. Contact our sales team for details on wholesale pricing and requirements.
-
How do I place an order on your website?You can place an order with us via email or using the online form available on our website.
-
Can I track the status of my order?Yes, you will receive a tracking number once your order is shipped. You can use this number to monitor the status and estimated delivery date of your package.
-
Do you offer any discounts or promotions?We occasionally run special promotions and discounts. Be sure to subscribe to our newsletter and follow us on social media to stay updated on our latest offers.
-
What is your return and refund policy?We want you to be completely satisfied with your purchase. If there's an issue with your order, please contact our customer support team within 30 days of receiving your products, and we will work to resolve it.
-
Are your dried fruit products allergen-free?Our products are made from 100% dried fruit. However, they are processed in facilities that handle other products, so we recommend checking the product labels for any specific allergen information.
-
How can I get in touch with your customer support team?You can reach our friendly customer support team through the "Contact Us" page on our website. We aim to respond to inquiries within 24 hours.
-
Can I request a custom order or packaging for special occasions?Yes, we offer customization options for special occasions, such as weddings, corporate events, and gifts. Contact our sales team to discuss your specific requirements.
-
How can I stay updated on new dried fruit products and promotions?We recommend subscribing to our newsletter and following us on social media to receive updates, promotions, and exclusive offers. If you have any additional questions or need further assistance, please don't hesitate to contact us. We're here to provide you with the best dried fruit products and customer service possible.
bottom of page